diff --git a/app/admin/controller/Dashboard.php b/app/admin/controller/Dashboard.php
index 4843c56..9cd6773 100644
--- a/app/admin/controller/Dashboard.php
+++ b/app/admin/controller/Dashboard.php
@@ -66,7 +66,7 @@ class Dashboard extends Backend
         $pendingPhysicalToShip = MallOrder::where('type', MallOrder::TYPE_PHYSICAL)
             ->where('status', MallOrder::STATUS_PENDING)
             ->count();
-        $grantFailedRetryableCount = MallOrder::whereIn('type', [MallOrder::TYPE_BONUS, MallOrder::TYPE_WITHDRAW])
+        $grantFailedRetryableCount = MallOrder::where('type', MallOrder::TYPE_BONUS)
             ->where('grant_status', MallOrder::GRANT_FAILED_RETRYABLE)
             ->count();
 
diff --git a/app/admin/controller/mall/Order.php b/app/admin/controller/mall/Order.php
index 6d6cd6d..c926c4a 100644
--- a/app/admin/controller/mall/Order.php
+++ b/app/admin/controller/mall/Order.php
@@ -202,7 +202,7 @@ class Order extends Backend
         $id = $data['id'] ?? 0;
         $rejectReason = $data['reject_reason'] ?? '';
 
-        if (!$id || $rejectReason === '') {
+        if (!$id) {
             return $this->error(__('Missing required fields'));
         }
 
@@ -214,6 +214,10 @@ class Order extends Backend
             return $this->error(__('Order status must be PENDING'));
         }
 
+        if ($order->type === MallOrder::TYPE_PHYSICAL && $rejectReason === '') {
+            return $this->error(__('Missing required fields'));
+        }
+
         Db::startTrans();
         try {
             $asset = MallUserAsset::where('playx_user_id', $order->user_id ?? '')->find();
@@ -229,7 +233,11 @@ class Order extends Backend
 
             $order->status = MallOrder::STATUS_REJECTED;
             $order->reject_reason = $rejectReason;
-            $order->grant_status = MallOrder::GRANT_FAILED_FINAL;
+            if ($order->type === MallOrder::TYPE_BONUS) {
+                $order->grant_status = MallOrder::GRANT_FAILED_FINAL;
+            } else {
+                $order->grant_status = MallOrder::GRANT_NOT_APPLICABLE;
+            }
             $order->update_time = time();
             $order->save();
 
@@ -243,7 +251,7 @@ class Order extends Backend
     }
 
     /**
-     * 手动重试（仅红利/提现，且必须 FAILED_RETRYABLE）
+     * 手动重试（仅红利推送失败可重试）
      */
     public function retry(Request $request): Response
     {
@@ -265,8 +273,8 @@ class Order extends Backend
         if (!$order) {
             return $this->error(__('Record not found'));
         }
-        if (!in_array($order->type, [MallOrder::TYPE_BONUS, MallOrder::TYPE_WITHDRAW], true)) {
-            return $this->error(__('Only BONUS/WITHDRAW can retry'));
+        if ($order->type !== MallOrder::TYPE_BONUS) {
+            return $this->error(__('Only BONUS can retry'));
         }
         if ($order->grant_status !== MallOrder::GRANT_FAILED_RETRYABLE) {
             return $this->error(__('Only FAILED_RETRYABLE can retry'));
diff --git a/app/api/controller/v1/Playx.php b/app/api/controller/v1/Playx.php
index 12b076c..47f1563 100644
--- a/app/api/controller/v1/Playx.php
+++ b/app/api/controller/v1/Playx.php
@@ -1016,6 +1016,7 @@ class Playx extends Api
                 'receiver_name'    => $snapshot['receiver_name'],
                 'receiver_phone'   => $snapshot['receiver_phone'],
                 'receiver_address' => $snapshot['receiver_address'],
+                'grant_status'     => MallOrder::GRANT_NOT_APPLICABLE,
                 'create_time'      => time(),
                 'update_time'      => time(),
             ]);
@@ -1082,7 +1083,7 @@ class Playx extends Api
                 'amount'                  => $amount,
                 'multiplier'              => $multiplier,
                 'external_transaction_id' => $orderNo,
-                'grant_status'            => MallOrder::GRANT_NOT_SENT,
+                'grant_status'            => MallOrder::GRANT_NOT_APPLICABLE,
                 'create_time'             => time(),
                 'update_time'             => time(),
             ]);
@@ -1093,11 +1094,6 @@ class Playx extends Api
             return $this->error($e->getMessage());
         }
 
-        $baseUrl = config('playx.api.base_url', '');
-        if ($baseUrl !== '') {
-            $this->callPlayxBalanceCredit($order, $playxUserId);
-        }
-
         return $this->success(__('Withdraw submitted, please wait about 10 minutes'), [
             'order_id' => $order->id,
             'status'   => 'PENDING',
@@ -1143,39 +1139,4 @@ class Playx extends Api
         }
     }
 
-    private function callPlayxBalanceCredit(MallOrder $order, string $userId): void
-    {
-        $baseUrl = rtrim(config('playx.api.base_url', ''), '/');
-        $url = config('playx.api.balance_credit_url', '/api/v1/balance/credit');
-        if ($baseUrl === '') {
-            return;
-        }
-
-        try {
-            $client = new \GuzzleHttp\Client(['timeout' => 15]);
-            $res = $client->post($baseUrl . $url, [
-                'json' => [
-                    'request_id'            => 'mall_withdraw_' . uniqid(),
-                    'externalTransactionId' => $order->external_transaction_id,
-                    'user_id'               => $userId,
-                    'amount'                => $order->amount,
-                    'multiplier'            => $order->multiplier,
-                ],
-            ]);
-            $data = json_decode(strval($res->getBody()), true);
-            if ($res->getStatusCode() === 200 && ($data['status'] ?? '') === 'accepted') {
-                $order->playx_transaction_id = $data['playx_transaction_id'] ?? '';
-                $order->grant_status = MallOrder::GRANT_ACCEPTED;
-                $order->save();
-            } else {
-                $order->grant_status = MallOrder::GRANT_FAILED_RETRYABLE;
-                $order->fail_reason = $data['message'] ?? 'unknown';
-                $order->save();
-            }
-        } catch (\Throwable $e) {
-            $order->grant_status = MallOrder::GRANT_FAILED_RETRYABLE;
-            $order->fail_reason = $e->getMessage();
-            $order->save();
-        }
-    }
 }
diff --git a/app/common/model/MallOrder.php b/app/common/model/MallOrder.php
index 3e2ebb8..5f3b521 100644
--- a/app/common/model/MallOrder.php
+++ b/app/common/model/MallOrder.php
@@ -51,6 +51,9 @@ class MallOrder extends Model
     public const GRANT_FAILED_RETRYABLE = 'FAILED_RETRYABLE';
     public const GRANT_FAILED_FINAL = 'FAILED_FINAL';
 
+    /** 非红利订单不参与 PlayX/Angpow 推送，固定为该占位值 */
+    public const GRANT_NOT_APPLICABLE = '---';
+
     protected array $type = [
         'create_time' => 'integer',
         'update_time' => 'integer',
diff --git a/app/process/PlayxJobs.php b/app/process/PlayxJobs.php
index 975e546..db4fcb2 100644
--- a/app/process/PlayxJobs.php
+++ b/app/process/PlayxJobs.php
@@ -47,7 +47,8 @@ class PlayxJobs
         $path = strval(config('playx.api.transaction_status_url', '/api/v1/transaction/status'));
         $url = rtrim($baseUrl, '/') . $path;
 
-        $list = MallOrder::where('grant_status', MallOrder::GRANT_ACCEPTED)
+        $list = MallOrder::where('type', MallOrder::TYPE_BONUS)
+            ->where('grant_status', MallOrder::GRANT_ACCEPTED)
             ->where('status', MallOrder::STATUS_PENDING)
             ->order('id', 'desc')
             ->limit(50)
@@ -99,12 +100,11 @@ class PlayxJobs
         }
 
         $bonusPath = strval(config('playx.api.bonus_grant_url', '/api/v1/bonus/grant'));
-        $withdrawPath = strval(config('playx.api.balance_credit_url', '/api/v1/balance/credit'));
         $bonusUrl = rtrim($baseUrl, '/') . $bonusPath;
-        $withdrawUrl = rtrim($baseUrl, '/') . $withdrawPath;
 
         $maxRetry = 3;
-        $list = MallOrder::whereIn('grant_status', [
+        $list = MallOrder::where('type', MallOrder::TYPE_BONUS)
+            ->whereIn('grant_status', [
                 MallOrder::GRANT_NOT_SENT,
                 MallOrder::GRANT_FAILED_RETRYABLE,
             ])
@@ -124,7 +124,7 @@ class PlayxJobs
             $order->retry_count = intval($order->retry_count ?? 0) + 1;
 
             try {
-                $this->sendGrantByOrder($order, $bonusUrl, $withdrawUrl, $maxRetry);
+                $this->sendGrantByOrder($order, $bonusUrl, $maxRetry);
             } catch (\Throwable $e) {
                 $order->fail_reason = $e->getMessage();
                 if (intval($order->retry_count) >= $maxRetry) {
@@ -167,7 +167,7 @@ class PlayxJobs
         return false;
     }
 
-    private function sendGrantByOrder(MallOrder $order, string $bonusUrl, string $withdrawUrl, int $maxRetry): void
+    private function sendGrantByOrder(MallOrder $order, string $bonusUrl, int $maxRetry): void
     {
         $item = null;
         if ($order->mallItem) {
@@ -221,45 +221,7 @@ class PlayxJobs
             return;
         }
 
-        if ($order->type === MallOrder::TYPE_WITHDRAW) {
-            $multiplier = intval($order->multiplier ?? 0);
-            if ($multiplier <= 0) {
-                $multiplier = 1;
-            }
-            $requestId = 'mall_retry_withdraw_' . uniqid();
-            $res = $this->http->post($withdrawUrl, [
-                'json' => [
-                    'request_id' => $requestId,
-                    'externalTransactionId' => $order->external_transaction_id,
-                    'user_id' => $order->user_id,
-                    'amount' => $order->amount,
-                    'multiplier' => $multiplier,
-                ],
-            ]);
-
-            $data = json_decode(strval($res->getBody()), true) ?? [];
-            if ($res->getStatusCode() === 200 && ($data['status'] ?? '') === 'accepted') {
-                $order->grant_status = MallOrder::GRANT_ACCEPTED;
-                $order->playx_transaction_id = strval($data['playx_transaction_id'] ?? '');
-                $order->save();
-                return;
-            }
-
-            $order->fail_reason = strval($data['message'] ?? 'PlayX balance credit not accepted');
-            if (intval($order->retry_count) >= $maxRetry) {
-                $order->grant_status = MallOrder::GRANT_FAILED_FINAL;
-                $order->status = MallOrder::STATUS_REJECTED;
-                $order->save();
-                $this->refundPoints($order);
-                return;
-            }
-
-            $order->grant_status = MallOrder::GRANT_FAILED_RETRYABLE;
-            $order->save();
-            return;
-        }
-
-        // PHYSICAL 目前由后台手工发货/驳回，不参与 PlayX 发放重试
+        // 非 BONUS 订单不参与 PlayX 发放重试（提现/实物由后台流程处理）
     }
 
     private function refundPoints(MallOrder $order): void
diff --git a/docs/积分商城-PlayX对接实施方案.md b/docs/积分商城-PlayX对接实施方案.md
index 693071b..be42de9 100644
--- a/docs/积分商城-PlayX对接实施方案.md
+++ b/docs/积分商城-PlayX对接实施方案.md
@@ -526,7 +526,7 @@ curl -G 'http://localhost:1818/api/v1/mall/orders' --data-urlencode 'session_id=
   - 发货：录入物流公司、单号 → `SHIPPED`
   - 驳回：录入驳回原因 → `REJECTED`，自动退回积分
 - **红利/提现订单**：
-  - 展示 `external_transaction_id`、`playx_transaction_id`、发放子状态
+  - 展示 `external_transaction_id`、`playx_transaction_id`、推送playx
   - 手动重试：仅对 `FAILED_RETRYABLE` 状态，记录 `retry_request_id`、操作者、原因
 
 ### 2.3 用户资产与人工调账
diff --git a/web/src/lang/backend/en/mall/order.ts b/web/src/lang/backend/en/mall/order.ts
index 5661cab..18845ef 100644
--- a/web/src/lang/backend/en/mall/order.ts
+++ b/web/src/lang/backend/en/mall/order.ts
@@ -23,6 +23,7 @@ export default {
     'grant_status ACCEPTED': 'ACCEPTED',
     'grant_status FAILED_RETRYABLE': 'FAILED_RETRYABLE',
     'grant_status FAILED_FINAL': 'FAILED_FINAL',
+    'grant_status ---': '---',
     fail_reason: 'fail_reason',
     reject_reason: 'reject_reason',
     shipping_company: 'shipping_company',
diff --git a/web/src/lang/backend/en/mall/playxOrder.ts b/web/src/lang/backend/en/mall/playxOrder.ts
index ff648ee..9ede71e 100644
--- a/web/src/lang/backend/en/mall/playxOrder.ts
+++ b/web/src/lang/backend/en/mall/playxOrder.ts
@@ -23,6 +23,7 @@ export default {
     'grant_status ACCEPTED': 'ACCEPTED',
     'grant_status FAILED_RETRYABLE': 'FAILED_RETRYABLE',
     'grant_status FAILED_FINAL': 'FAILED_FINAL',
+    'grant_status ---': '---',
     fail_reason: 'fail_reason',
     reject_reason: 'reject_reason',
     shipping_company: 'shipping_company',
diff --git a/web/src/lang/backend/zh-cn/mall/order.ts b/web/src/lang/backend/zh-cn/mall/order.ts
index c771e60..badffef 100644
--- a/web/src/lang/backend/zh-cn/mall/order.ts
+++ b/web/src/lang/backend/zh-cn/mall/order.ts
@@ -17,12 +17,13 @@ export default {
     multiplier: '流水倍数',
     external_transaction_id: '订单号',
     playx_transaction_id: 'PlayX流水号',
-    grant_status: '发放子状态',
+    grant_status: '推送playx状态',
     'grant_status NOT_SENT': '未发送',
     'grant_status SENT_PENDING': '已发送排队',
     'grant_status ACCEPTED': '已接收(accepted)',
     'grant_status FAILED_RETRYABLE': '失败可重试',
     'grant_status FAILED_FINAL': '失败最终',
+    'grant_status ---': '---',
     fail_reason: '失败原因',
     reject_reason: '驳回原因',
     shipping_company: '物流公司',
diff --git a/web/src/lang/backend/zh-cn/mall/playxCenter.ts b/web/src/lang/backend/zh-cn/mall/playxCenter.ts
index 822f813..0f61436 100644
--- a/web/src/lang/backend/zh-cn/mall/playxCenter.ts
+++ b/web/src/lang/backend/zh-cn/mall/playxCenter.ts
@@ -1,6 +1,6 @@
 export default {
     title: 'PlayX 对接中心',
-    desc: '集中管理积分商城与 PlayX 的订单、推送、领取与资产数据。建议优先处理“发放子状态=失败可重试”的订单。',
+    desc: '集中管理积分商城与 PlayX 的订单、推送、领取与资产数据。建议优先处理“推送playx状态=失败可重试”的订单。',
     orders: '统一订单',
     dailyPush: '每日推送',
     claimLog: '领取记录',
diff --git a/web/src/lang/backend/zh-cn/mall/playxOrder.ts b/web/src/lang/backend/zh-cn/mall/playxOrder.ts
index b4bfef3..187f240 100644
--- a/web/src/lang/backend/zh-cn/mall/playxOrder.ts
+++ b/web/src/lang/backend/zh-cn/mall/playxOrder.ts
@@ -17,12 +17,13 @@ export default {
     multiplier: '流水倍数',
     external_transaction_id: '订单号',
     playx_transaction_id: 'PlayX流水号',
-    grant_status: '发放子状态',
+    grant_status: '推送playx状态',
     'grant_status NOT_SENT': '未发送',
     'grant_status SENT_PENDING': '已发送排队',
     'grant_status ACCEPTED': '已接收(accepted)',
     'grant_status FAILED_RETRYABLE': '失败可重试',
     'grant_status FAILED_FINAL': '失败最终',
+    'grant_status ---': '---',
     fail_reason: '失败原因',
     reject_reason: '驳回原因',
     shipping_company: '物流公司',
diff --git a/web/src/views/backend/mall/order/index.vue b/web/src/views/backend/mall/order/index.vue
index 8dcec94..dc58ea6 100644
--- a/web/src/views/backend/mall/order/index.vue
+++ b/web/src/views/backend/mall/order/index.vue
@@ -125,6 +125,15 @@ const baTable = new baTableClass(
                 label: t('mall.order.grant_status'),
                 prop: 'grant_status',
                 align: 'center',
+                minWidth: 100,
+                custom: {
+                    NOT_SENT: 'info',
+                    SENT_PENDING: 'primary',
+                    ACCEPTED: 'primary',
+                    FAILED_RETRYABLE: 'error',
+                    FAILED_FINAL: 'error',
+                    '---': 'info',
+                },
                 operator: 'eq',
                 sortable: false,
                 render: 'tag',
@@ -134,6 +143,7 @@ const baTable = new baTableClass(
                     ACCEPTED: t('mall.order.grant_status ACCEPTED'),
                     FAILED_RETRYABLE: t('mall.order.grant_status FAILED_RETRYABLE'),
                     FAILED_FINAL: t('mall.order.grant_status FAILED_FINAL'),
+                    '---': t('mall.order.grant_status ---'),
                 },
             },
             {
@@ -237,8 +247,7 @@ const baTable = new baTableClass(
                         text: '手动重试',
                         type: 'warning',
                         icon: '',
-                        display: (row: TableRow) =>
-                            (row.type === 'BONUS' || row.type === 'WITHDRAW') && row.grant_status === 'FAILED_RETRYABLE' && row.status === 'PENDING',
+                        display: (row: TableRow) => row.type === 'BONUS' && row.grant_status === 'FAILED_RETRYABLE' && row.status === 'PENDING',
                         popconfirm: {
                             title: '确认将该订单加入重试队列？',
                             confirmButtonText: '确认',
diff --git a/web/src/views/backend/mall/order/popupForm.vue b/web/src/views/backend/mall/order/popupForm.vue
index 1d09d49..87b057e 100644
--- a/web/src/views/backend/mall/order/popupForm.vue
+++ b/web/src/views/backend/mall/order/popupForm.vue
@@ -57,7 +57,7 @@
                     </template>
 
                     <template v-else-if="usePagedActions">
-                        <template v-if="action === 'approveShip'">
+                        <template v-if="action === 'approveShip' && isPhysical">
                             <FormItem
                                 :label="t('mall.order.shipping_company')"
                                 type="string"
@@ -75,6 +75,7 @@
                         </template>
                         <template v-else-if="action === 'reject'">
                             <FormItem
+                                v-if="isPhysical"
                                 :label="t('mall.order.reject_reason')"
                                 type="textarea"
                                 v-model="baTable.form.items!.reject_reason"
@@ -83,6 +84,9 @@
                                 @keyup.enter.stop=""
                                 :placeholder="t('Please input field', { field: t('mall.order.reject_reason') })"
                             />
+                            <el-alert v-else type="info" :closable="false" show-icon>
+                                确认后将驳回该订单并退回积分（红利/提现订单无需填写驳回原因）。
+                            </el-alert>
                         </template>
                     </template>
 
@@ -97,29 +101,31 @@
                             :input-attr="{ content: { PENDING: t('mall.order.status PENDING'), COMPLETED: t('mall.order.status COMPLETED'), SHIPPED: t('mall.order.status SHIPPED'), REJECTED: t('mall.order.status REJECTED') } }"
                             :placeholder="t('Please select field', { field: t('mall.order.status') })"
                         />
-                        <FormItem
-                            :label="t('mall.order.shipping_company')"
-                            type="string"
-                            v-model="baTable.form.items!.shipping_company"
-                            prop="shipping_company"
-                            :placeholder="t('Please input field', { field: t('mall.order.shipping_company') })"
-                        />
-                        <FormItem
-                            :label="t('mall.order.shipping_no')"
-                            type="string"
-                            v-model="baTable.form.items!.shipping_no"
-                            prop="shipping_no"
-                            :placeholder="t('Please input field', { field: t('mall.order.shipping_no') })"
-                        />
-                        <FormItem
-                            :label="t('mall.order.reject_reason')"
-                            type="textarea"
-                            v-model="baTable.form.items!.reject_reason"
-                            prop="reject_reason"
-                            :input-attr="{ rows: 3 }"
-                            @keyup.enter.stop=""
-                            :placeholder="t('Please input field', { field: t('mall.order.reject_reason') })"
-                        />
+                        <template v-if="isPhysical">
+                            <FormItem
+                                :label="t('mall.order.shipping_company')"
+                                type="string"
+                                v-model="baTable.form.items!.shipping_company"
+                                prop="shipping_company"
+                                :placeholder="t('Please input field', { field: t('mall.order.shipping_company') })"
+                            />
+                            <FormItem
+                                :label="t('mall.order.shipping_no')"
+                                type="string"
+                                v-model="baTable.form.items!.shipping_no"
+                                prop="shipping_no"
+                                :placeholder="t('Please input field', { field: t('mall.order.shipping_no') })"
+                            />
+                            <FormItem
+                                :label="t('mall.order.reject_reason')"
+                                type="textarea"
+                                v-model="baTable.form.items!.reject_reason"
+                                prop="reject_reason"
+                                :input-attr="{ rows: 3 }"
+                                @keyup.enter.stop=""
+                                :placeholder="t('Please input field', { field: t('mall.order.reject_reason') })"
+                            />
+                        </template>
                     </template>
                 </el-form>
             </div>
@@ -159,7 +165,7 @@
 </template>
 
 <script setup lang="ts">
-import { computed, inject, reactive, ref, useTemplateRef, watch } from 'vue'
+import { computed, inject, ref, useTemplateRef, watch } from 'vue'
 import { useI18n } from 'vue-i18n'
 import { useConfig } from '/@/stores/config'
 import baTableClass from '/@/utils/baTable'
@@ -261,7 +267,10 @@ const submitShip = async () => {
 const submitReject = async () => {
     const id = baTable.form.items?.id
     const rejectReason = (baTable.form.items?.reject_reason || '').toString().trim()
-    if (!id || rejectReason === '') {
+    if (!id) {
+        return
+    }
+    if (isPhysical.value && rejectReason === '') {
         ElMessage.error('请填写驳回原因')
         return
     }
@@ -279,10 +288,15 @@ const submitReject = async () => {
     }
 }
 
-const rules: Partial<Record<string, FormItemRule[]>> = reactive({
-    shipping_company: [buildValidatorData({ name: 'required', title: t('mall.order.shipping_company') })],
-    shipping_no: [buildValidatorData({ name: 'required', title: t('mall.order.shipping_no') })],
-    reject_reason: [buildValidatorData({ name: 'required', title: t('mall.order.reject_reason') })],
+const rules = computed<Partial<Record<string, FormItemRule[]>>>(() => {
+    if (!isPhysical.value) {
+        return {}
+    }
+    return {
+        shipping_company: [buildValidatorData({ name: 'required', title: t('mall.order.shipping_company') })],
+        shipping_no: [buildValidatorData({ name: 'required', title: t('mall.order.shipping_no') })],
+        reject_reason: [buildValidatorData({ name: 'required', title: t('mall.order.reject_reason') })],
+    }
 })
 </script>
 
diff --git a/web/src/views/backend/mall/playxOrder/index.vue b/web/src/views/backend/mall/playxOrder/index.vue
index f75db2c..8336b53 100644
--- a/web/src/views/backend/mall/playxOrder/index.vue
+++ b/web/src/views/backend/mall/playxOrder/index.vue
@@ -83,6 +83,7 @@ const baTable = new baTableClass(
                     ACCEPTED: t('mall.playxOrder.grant_status ACCEPTED'),
                     FAILED_RETRYABLE: t('mall.playxOrder.grant_status FAILED_RETRYABLE'),
                     FAILED_FINAL: t('mall.playxOrder.grant_status FAILED_FINAL'),
+                    '---': t('mall.playxOrder.grant_status ---'),
                 },
             },
             {
@@ -115,8 +116,7 @@ const baTable = new baTableClass(
                         text: '手动重试',
                         type: 'warning',
                         icon: '',
-                        display: (row: TableRow) =>
-                            (row.type === 'BONUS' || row.type === 'WITHDRAW') && row.grant_status === 'FAILED_RETRYABLE' && row.status === 'PENDING',
+                        display: (row: TableRow) => row.type === 'BONUS' && row.grant_status === 'FAILED_RETRYABLE' && row.status === 'PENDING',
                         popconfirm: {
                             title: '确认将该订单加入重试队列？',
                             confirmButtonText: '确认',